One-Touch Switching with iconectiv UK Limited

The September 12th, 2024 deadline is quickly approaching, count on iconectiv to connect you to the TOTSCo hub. As a Managed Access Provider, iconectiv provides the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. 

The One Touch Switch (OTS) process was established by Ofcom to drive choice, convenience and innovation by simplifying the process for switching residential fixed voice and broadband services. The One-Touch Switching Company LTD (TOTSCo) is responsible for delivering the messaging platform that enables OTS and developing industry rules around this. 

Our Managed Access Gateway (MAG) platform simplifies and expedites the entire switching process by providing real-time coordination between the gaining and losing broadband services providers. It empowers them to smoothly complete customer switches, at lower cost and with fewer errors via a simple, seamless and secure web-based GUI portal or API that:

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TOTSCo

coordinates back-office systems

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TOTSCo

automates switching transactions

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TOTSCo

supports multi-tenant participation

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TOTSCo

complies with Ofcom switching regulations

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TOTSCo

provides range of reports

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TOTSCo

meets regulatory and TOTSCo SLA requirements

benefits of choosing iconectiv as a Managed Access Provider:

  • Generate revenue faster by switching new customers in less time with fewer errors
  • Reduce Capital expenditure and Opex through an automated switching process
  • Minimize deployment delays by avoiding in-house custom-built tools
  • Continuously monitor your switching process and spot abnormalities early
  • Respond to switching requests within Ofcom/TOTSCo time frames, avoiding possible penalties 
  • Utilize standardized protocols to interface with a retail CP’s back-end systems
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TOTSCo

what type of MAP is right for you?

To help broadband providers – both large and small – connect to the TOTSCo Hub, TOTSCo is certifying MAPs to facilitate this on their behalf. iconectiv UK Limited offers two MAP options to providers: Full Management and Technical. These options allow broadband providers the ability to select the one that is best for them to efficiently and confidently complete the switches needed, secure new customers and bring the right broadband offers to all UK citizens.

Our services

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TOTSCo

get started with iconectiv UK Limited as your managed access provider

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